WARP Systems - Jouw ideale systeem voor verwarmen en koelen (2024)

The most versatile and complete system for heating and cooling any room.Underfloorheating|Ceiling heating|Wall heating

01. System choice

FAQ Frequently Asked Questions

Frequently Asked Questions about our system

How can we help you?

SpeeTile wet construction system

• There are two variants for the SpeeTile system: the SpeeTile 10 and the SpeeTile 12 system.
• The SpeeTile system is suitable for use as the main heating source in insulated spaces.
• The SpeeTile system is suitable for use on top of concrete/cement, wood and pressure-resistant insulation surfaces.
• The SpeeTile system is suitable for a wide variety of floor finishes, such as PVC, screed, tile, laminate, parquet, linoleum, etc. The installer will prepare the surface for the floor finish.

• The SpeeTile 10 system consists of:
  –modular synthetic mats(H=12.75 mm)
  –SpeeTube heating hoseØ 10 mm
  – SpeeTop levelling mortar.
• The system, including the SpeeTop levelling mortar, has a final installation height of at least 15 mm.
• The centre-to-centre distance of the SpeeTube heating hose is 75 mm.
• The floor can be walked on 4 hours after levelling with SpeeTop levelling mortar.
• Once the SpeeTop levelling mortar has hardened, the system must be brought up to temperature gradually over the course of 9 days.

• The SpeeTile 12 system consists of:
  –modular synthetic mats(H=15 mm)
  – SpeeTube heating hose Ø 12 mm
• The SpeeTile 12 system must be finished with an anhydrite or cement screed. This screed must be installed by a third party.
• The centre-to-centre distance of the SpeeTube heating hose is 100 mm.

• The SpeeTile 10 system consists of:
  • modular synthetic mats (H=12.75 mm), and;
  • SpeeTube heating hose Ø 10 mm
• The wall heating system radiates heat up to 4-5 meters.
• The SpeeTile 10 system is suitable for use as the main heating source in insulated spaces, taking exterior walls and sufficient m2 of wall heating into consideration.
• The SpeeTile 10 system must be fixed to a stable surface that is suitable for plastering. Drywall screws can be used to fasten the system to wood/fermacell panels. For masonry walls, use the masonry anchor provided in every SpeeTile.
• The system can be finished with plaster or cob. The total installation thickness, including wall heating, is ± 20 mm.
• Ask your plasterer whether the wall should be treated with a primer before installation.
• The SpeeTile wall heating system has been tested and certified by Knauf Germany.

• The SpeeTile 10 system consists of:
  • modular synthetic mats (H=12.75 mm), and;
  • SpeeTube heating hose Ø 10 mm
• The SpeeTile 10 system must be fixed to a stable surface that is suitable for plastering. Drywall screws can be used to fasten the system to wood panels/slats. Certified plugs must be used to fasten the system to duct panels and concrete.
• The SpeeTile 10 system is suitable for use as the main heating source in insulated spaces.
• See the heat output table for the SpeeTile 10 system here.
• The system can be finished with plaster or cob. The total installation thickness, including ceiling heating, is ± 20 mm. Always use plaster basecoat mesh for ceilings.
• Ask your plasterer whether the ceiling should be treated with a primer before installation.

SpeeTherm dry construction

• There are two variants for the SpeeTherm system: SpeeTherm 15 (Rd 0.47) and SpeeTherm 30 (Rd 1.0).
• The SpeeTherm 15 system consists of EPS panels (14 mm), AluTherm Aluminium profiles (0.5 mm) and SpeeTube heating hose Ø 10 mm.
• The centre-to-centre distance of the SpeeTube heating hose is 100 mm. The AluTherm profiles help distribute the heat.
• The SpeeTherm 15 system is suitable for use as the main heating source in insulated spaces.

Connection

• Central heating boiler:the heating system must be connected to the central heating boiler by means of a plastic distributor and pump unit equipped with a thermometer/manometer, adjustable flow meters and an energy efficient A-label Grundfos Alpha2 pump.
• District heating/block heating:the heating system must be connected to the district heating installation by means of a plastic distributor with a pump unit and check valve equipped with a thermometer/manometer, adjustable flow meters and an energy efficient A-label Grundfos Alpha2 pump.
• Heat pump LTHW:(Low Temperature Hot Water, primary source <40°C): the heating system must be connected to the heat pump using a plastic distributor without a pump (open plastic distributor). This distributor is double-walled, and reduces condensation when cooling.

The SpeeTube heating hoses Ø10 and Ø12 mm are connected to the distributor usingPushFit couplings.

• There are three types of PushFit couplings: single, double (splitter) and repair couplings. The couplings are 3/4” euroconus fittings.
• The PushFit splitter allows for two heating hose groups to be connected to a single distributor group. Two groups connected to a single splitter must be of equal length.
• The diameter of the supply and return lines to the central heating boiler or district heating:
  • distributors for up to 7 groups: minimum Ø 15 mm, connection ½”.
  • distributors for 8 or more groups: minimum Ø 20 mm, connection¾”.
• The diameter of the supply and return lines to the heat pump or LTHW: ask the supplier for the specific system specifications.

Please note: WARP Systems cannot connect the system to the primary heating source. This must always be done by a certified plumber.

Subfloor

For concrete, cement or anhydrite surfaces:

• The SpeeTile system follows the subfloor.
• Any irregularities and small indentations can be levelled using SpeeTop levelling mortar.
• The floor must be clean, dry and free of grease or oil. For concrete and cement floors, residual moisture < 3%; for anhydrite floors < 0.3%.
• The subfloor must be treated with a primer before installing the SpeeTile system. The primer keeps the subfloor from absorbing moisture and allows the SpeeTop levelling mortar to adhere to the subfloor surface.

For wood subfloors:

• The subfloor must be smooth and rigid.
• Any seams or cracks must be filled before installation.

Insulation

• The insulation layer must be able to withstand at least 250 Kpa of pressure and fixed to the subfloor with adhesive.
• Seal all cracks and seams with waterproof tape.
• Install the SpeeTile system to the insulation layer using SpeeTackers.

For other subfloor types:

For other types of subfloors or combinations of subfloors, please contact us for advice.

For concrete, cement or anhydrite surfaces:

• The subfloor must be completely smooth and free of pits and irregularities. The subfloor does not need to be completely level.
• The floor must be clean and dry. For concrete and cement floors, residual moisture < 3%; for anhydrite floors < 0.3%.

For wood subfloors:

• The subfloor must be completely smooth and free of pits and irregularities.
• The subfloor does not need to be completely stable and/or level.

For other subfloor types:

For other types of subfloors or combinations of subfloors, please contact us for advice.

Installation

• Watch the WARP Systems manuals and installation instruction videos on YouTube and the handy installation tools.
• Rent a hose spool to make the installation easier.
• Consider taking advantage of our screed service when installing the SpeeTile system.

• Have a layout plan drawn up based on a floor plan of the space. This layout plan indicates the layout pattern and length of each SpeeTube heating hose group.
• You can request a layout plan using thelayout plan form.

• The SpeeTile system is finished with SpeeTop levelling mortar. WARP Systems offers a screed service with an egaline pump.
• Read the Terms and Conditions at ‘help levelling the surface.

Three people are needed to operate the egaline pump. You can hire 1, 2 or 3 WARP Systems employees to assist you, if necessary. The pump rental always includes one WARP Systems technician to operate the pump and apply the egaline. The other two persons are needed to fill the egaline pump and remove air pockets from the egaline with a de-aerating roller.

• Our SpeeTeam will begin work at the project location at 07:00 in the morning.
• The installation surface must be empty, clean and free of dust before the SpeeTeam arrives.
• Locations that may not be covered by the system or egaline, such as crawlspace hatches or kitchens, must be blocked with watertight wood planking. The minimum plank height is 3 cm.
• A water connection with at least 2.5 bar and 12.5 l/min must be available.
• A 230 V, 16 A electrical outlet must be available.
  If necessary, please arrange for a parking exemption or permit, and provide a copy.
• Please note: WARP Systems cannot connect the system to the primary heating source. This must always be done by a certified plumber.
• Please note: we will not install heat foil and/or Jumpax basic.

Finished surface

• The SpeeTile 10 system, including the SpeeTop levelling mortar, has a final installation height of at least 15 mm.
• The floor can be walked on 4 hours after levelling with SpeeTop levelling mortar.
• Once the SpeeTop levelling mortar has hardened, the system must bebrought up to temperature graduallyover the course of 8 days.
• The SpeeTile system is suitable for a wide variety of floor finishes, such as PVC, screed, tile, laminate, parquet, linoleum, etc. The installer will prepare the surface for the chosen floor finish.

• The system can be finished with plaster or cob. The total installation thickness, including wall/ceiling heating, is ± 20 mm.
• Ask your plasterer whether the subsurface should be treated with a primer before installation.
• Ask your plasterer whether the finish surface should be treated with a basecoat mesh.

• A 1.2 mm heat foil can be applied on top of the SpeeTherm 15 heating system. This will reduce contact noise by 24%, and is suitable for floor heating.
• The heat foil is easy to roll out on top of the SpeeTherm system. The grey perforated foam layer must be facing up.
• The floating floor finish can be applied immediately once the floor heating has been installed.
• The SpeeTherm 15 system is suitable for rigid, floating (non-adhesive) floor finishes, such as laminate, parquet, duoplank, etc.
• Flexible, non-rigid floor finishes such as click PVC, adhesive PVC, linoleum or marmoleum must be fitted with a pressure-distributing under layer, such as Jumpax Basic.
• If our SpeeTeam provides the installation, then we can supply the heat foil and Jumpax Basic, but we cannot install them for you.

Heating

• The floor can be walked on 4 hours after levelling with SpeeTop levelling mortar.
• Depending on the ambient temperature, you can begin the gradual heating protocol after 24 hours (or 72 hours for temperatures under 15°C).
• The system must be gradually brought up to temperature over the course of 9 days to allow the floor to set properly.
• Adjust the room thermostat to a level that requires the floor heating system to draw warm water. You can do this by setting the room thermostat to a higher temperature than the ambient temperature.
• Start day 1 with 20°C water temperature at the distributor thermostat head. Increase the temperature by 5°C every 24 hours until you reach 40°C water temperature.
• Then lower the temperature by 5°C every 24 hours until you reach 20°C water temperature.

Once you have completed the commissioning protocol, you can install the floor finish. Follow the supplier’s recommendations and instructions for installing the floor finish.

• The SpeeTherm system does not need to dry before installing the floor finish.
• Simply install the rigid, floating floor finish, then activate the floor heating system.
• Follow the supplier’s recommendations and instructions for installing the floor finish.

Ordering process

At WARP Systems, the ordering process works as follows:

• After submitting your request, you will receive an email with a quote. The quote will include the items, quantities, price, optional items, and payment and delivery terms.
• If you agree to the quote, reply to the email to confirm your order. Please include the desired delivery date, delivery address, and any optional items.
• Our sales department will send an email with the order confirmation, including the final agreed upon delivery date.
• If you’re doing the installation yourself, the order confirmation will have a date by which you can make changes. This date is typically 8 days before the final agreed upon delivery date.
• If you need a floor plan for the installation, request it well before the final delivery date so any necessary changes can be made to the order.
• Check the order confirmation and send us a signed copy via email.
• 2 days before delivery, your order will be assembled in our warehouse.
• 1 day before delivery, an external carrier will pick up your order to deliver it on the agreed upon date.
• On the day of delivery, you will receive a packing slip detailing the delivered items.
• On the day of delivery, you will also receive an invoice for the remaining balance to be paid.
• Please pay the invoice within the agreed upon time frame.

• Invoicing takes place on the same day as the delivery of materials and/or services or at the time of pickup.
• The payment term is 7 days after the invoice date.

In case of private customers:

• 50% deposit payment upon order confirmation.
• Remaining amount within 7 working days after delivery.

In case of professionals:

• I make the full payment for my first order* in advance. Upon order confirmation, I pay 50% and the remaining 50% no later than 4 working days before delivery (if there are less than 4 working days between order confirmation and delivery, I pay the full order value in advance).
• For my second order, I pay 50% upon order confirmation. I pay the remaining 50% no later than 7 days after the invoice date**. For my third order, I pay the full invoice amount no later than 7 days after the invoice date.
• For my third order, I pay the full invoice amount no later than 7 days after the invoice date.

If I, as a B2B customer, place a new order with WARP after 6 months, WARP may request full payment in advance for my next order because my situation may have changed during the past period. WARP may also request this if I have received a payment reminder in any situation.

*Order(s): refers to an order for the supply, and possible installation, of one of the complete WARP Systems (SpeeTile10/SpeeTile12/SpeeTherm15/SpeeTherm30). An order that does not contain a complete WARP System is only considered to be a purchase.

**Invoice date: refers to the date listed on the provided invoice.

General Terms and Conditions and warranty

• Invoicing takes place on the same day as the delivery of materials and/or services or at the time of pickup.
• The payment term is 7 days after the invoice date.

In case of private customers:

• 50% deposit payment upon order confirmation.
• Remaining amount within 7 working days after delivery.

In case of professionals:

• I make the full payment for my first order* in advance. Upon order confirmation, I pay 50% and the remaining 50% no later than 4 working days before delivery (if there are less than 4 working days between order confirmation and delivery, I pay the full order value in advance).
• For my second order, I pay 50% upon order confirmation. I pay the remaining 50% no later than 7 days after the invoice date**. For my third order, I pay the full invoice amount no later than 7 days after the invoice date.
• For my third order, I pay the full invoice amount no later than 7 days after the invoice date.

If I, as a B2B customer, place a new order with WARP after 6 months, WARP may request full payment in advance for my next order because my situation may have changed during the past period. WARP may also request this if I have received a payment reminder in any situation.

*Order(s): refers to an order for the supply, and possible installation, of one of the complete WARP Systems (SpeeTile10/SpeeTile12/SpeeTherm15/SpeeTherm30). An order that does not contain a complete WARP System is only considered to be a purchase.

**Invoice date: refers to the date listed on the provided invoice.

WARP Systems abides by the Metaalunie warranty terms andGeneral Terms and Conditions.

Supplemental warranty terms:

• Professional steel distributor: 5 year warranty on the housing, and 2 year warranty on the pump and connections.
• Open plastic distributor: 10 year warranty on the housing, and 2 year warranty on the connections.
  The SpeeTube heating hose is KOMO and SKZ certified, and features a 30 year warranty.

Delivery and returns

• The delivery time is 3 working days. Customer-specific distributors upon request.
• Installation by appointment only; please feel free tocontact usfor more information.

• Materials are delivered by an external transport firm.
• Deliveries to the Wadden islands and Zeeuws Flanders upon request.
• The transport firm will unload the materials up to 1 meter from the lorry.
• The delivery can be followed via Track&Trace.
• Specific delivery times or time frames are available upon request.
• The WARP SpeeTeam will accept delivery of materials for delivery times before 08:00 on the scheduled SpeeTeam installation date.
• Store the materials in a secure and dry location.
• No deposit or exchange requirement for delivery pallets.
• Materials may also be collected from our central warehouse in Nieuwkoop.

• Unopened, undamaged and unused materials in the original packaging may be returned to ususing the return form.
• Transport costs for returns are for the purchaser’s own account.
• Materials may also be returned directly to our central warehouse in Nieuwkoop.
• The returned materials will be credited to the purchaser after inspection.
• The return period is 90 days after the date of purchase.

Refunds for returns
If all invoices have been paid by the purchaser, then WARP Systems will refund the amount owed to the purchaser within 10 working days.