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Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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What isn't working?
Please let us know what issue you are experiencing with Optimum:
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In the last three months, how would you rate Optimum?
1.97 out of 5 20,252 ratings
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Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
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Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
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| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Pablo LaFrossia (@pjrake) reported fromBronx, New York
@OptimumHelp Having major internet issues. Internet going out, even after numerous reboots. Tried calling but high call volume and then phone hangs up.
- Debra Gentry-Davis (@TheDebraG) reported fromDallas, Texas
@optimum @dolanraiders @SenBlumenthal @EVERFI @News12CT @ericlandskroner Please have Mr. Goei contact me ..or someone on his staff. My service is terrible and I’ve only had it for one week in my new home!! Customer/tech service is horrible.I have a smart home and cannot take advantage of the features because my internet is always down!!
- NO-LOOPS 😐 (@patrickgillon1) reported fromNyack, New York
@OptimumHelp your service has gone down several times the last 48 hours! This is unacceptable!! What a ******* joke.
- Kimberly Rentner (@krentner) reported fromAllentown, New Jersey
@optimum please get our service up and running properly. We have kids doing online school that keep getting kicked off. The service is awful. Someone was supposed to come out today and just simply canceled, no explanation. You guys have to do a better job.
- Hans Tullmann (@HansTullmann) reported fromBakersfield, California
I look forward to seeing the executives of CA Internet Service Providers (ISP) live tomorrow @Xfinity @Ask_Spectrum @ATT @AskFrontier @AskHughes @googlefiber @EarthLink @optimum @ViasatInc @Suddenlink @AskRace @CAgovernor #digitaldivide #StudentAccess #StudentEquity
- Brian Field (@BrianMydanuski) reported fromTenafly, New Jersey
@OptimumHelp I can’t begin to explain how awful this company is...I have driven 2x to Paterson to exchange equipment and I’m fine with that. I have made no less than 10 calls been on hold for hours, waited for call backs, been disconnected from 3 agents, only one call back. 1/2
- kitty 🍐💛 (@rhymeswithrhys) reported fromBrooklyn, New York
@OptimumHelp answer my DMs thanks im trying to assist my grandmother with her service issues
- Sean (@applejackNY) reported fromDarien, Connecticut
@OptimumHelp is there a problem in 06820 - less than 10% speed since last night, Netflix won’t work. @optimum
- hautesg (@beautyxsilvia) reported fromUnion City, New Jersey
These @optimum agents working from home are so slick. They hang up@on you just so you can spend another 4 hrs of your day waiting.
- Brian Field (@BrianMydanuski) reported fromTenafly, New Jersey
@optimum I have no internet service, agents can’t seem to add my replacement modem onto my account. I have kids trying to do schoolwork, kids trying to connect with jobs all beyond frustrated. I want a call back and my modem back online ASAP!!!Call my home 201.816.1741 and get me online!!
