Bill Pay | Schedule Payments the Convenient Way | U.S. Bank (2024)

There are two options for delivery:

• Standard delivery: Standard delivery is available for all billers, and payments can usually be made within 1 to 2 business days for electronic delivery, or 5 to 6 business days for a paper check. There is no charge for standard delivery. The calendar will automatically display the earliest standard delivery payment date available. You can choose that date or schedule another. The date must be a business day.

• Expedited delivery: For most billers, we offer expedited delivery³for a fee of $14.95. With expedited delivery, your payment will be made on the same day or overnight, depending on when you submit it and the biller’s cutoff time. If express delivery is available, you’ll find this option when choosing a payment date in the calendar.

Yes. Payments are guaranteed to be accurate and delivered by the payment date you select, assuming your accounts are sufficiently funded, all payment information is entered correctly, and the payment is scheduled to arrive by its due date.

For standard delivery payments, we recommend that you log in at least five business days before your bill is due to schedule your payment. (This does not mean you need to pay your bill ahead of its due date, only that you should set up the payment enough in advance to arrive by the due date.)

Here’s why:

• For billers that require payment by paper check, we need up to five business days’ notice to process and mail the check.
• You can be sure the due date you choose is available by setting up your payment in advance.

Note: Some billers process paper checks as soon as they receive them, which can result in an earlier bill payment than you requested. If you incur any fees due to a bill payment that is processed earlier than you requested, please contact us at800-987-7237.

In online banking:

To change or cancel a one-time payment:

1. SelectBill paymentsat the top of the page, thenPay bills & U.S. Bank accounts.
2. On theYour billsscreen, find the biller whose payment you wish to cancel or change underSCHEDULEDin the right column and select it.
3. Make your desired changes on theEdit paymentpage, then selectSave.

To change or cancel an automatic payment:

1. SelectBill paymentsat the top of the page, thenPay bills & U.S. Bank accounts.
2. On theYour billspage, find the biller whose payment you wish to cancel or change underSCHEDULEDin the right column and select it.
3. On theEdit paymentpage, select theEdit autopaylink.
4. On theEdit autopaymentpage, you can edit just the next payment in the series or the entire series. Make your desired changes, then selectSave.

In the U.S. Bank Mobile App:

To change or cancel a one-time payment or just the next payment in an autopay series:

1. SelectPay bills & transferfrom the quick-action menu at the bottom of yourAccountsdashboard, then selectPay a bill.
2. On theYour billsscreen, find the biller whose payment you wish to cancel or change and select it.
3. On theBill detailsscreen, select the upcoming payment you wish to cancel or change.
4. Make your desired changes on theEdit paymentscreen, then selectSave.

To change or cancel an entire autopay series:

1. SelectPay bills & transferfrom the quick-action menu at the bottom of yourAccountsdashboard, then selectPay a bill.
2. On theYour billsscreen, find the biller whose payment you wish to cancel or change and select it.
3. On theEdit paymentscreen, select theEdit autopaylink.
4. Make your desired changes on theEdit autopayscreen, then selectSave.

If you have a question about a payment you made or believe there has been an error:

In online banking:

1. SelectBill paymentsat the top of the page, thenPay bills & U.S. Bank accounts.
2. On theYour billspage, select theActivitytab.
3. Find the payment in question in the right column and select it to view additional details.

In the U.S. Bank Mobile App:

1. SelectPay bills & transferfrom the quick-action menu at the bottom of yourAccountsdashboard, then selectPay a bill.
2. On theYour billsscreen, find the biller whose payment is in question and select it to view additional details.

Still have questions? CallU.S. Bank24-Hour Banking at800-USBANKS (872-2657).

We send electronic payments to billers that accept them. For companies that don't accept electronic payments, we send a paper check by U.S. Mail, which takes more time to deliver and process.

You can determine which type of payment will be sent based on the available payment dates displayed in the scheduling calendar when you set it up. If your first available payment date in the scheduling calendar is:

• Two business days away or sooner – the payment will be sent electronically.
• Five business days – the payment will be sent via paper check.

In online banking:

1. After you set up a biller, select that biller from theYour billspage.
2. Choose theDigital billsoption in the right sidebar and follow the instructions to set up.
   

In the U.S. Bank Mobile App:

1. After you set up a biller, select that biller from theYour billsscreen.
2. On theBill detailspage, select theDigital billsoption (displayed only if digital bills are available for the biller) and follow instructions to set up.

In online banking:

If a digital bill is due, you’ll see the amount due and due date displayed next to the biller on theYour billspage. You can also select this bill from theYour billspage to view the biller detailson the right-hand side. Here, you’ll also be able to see if you have a digital bill due.

In the U.S. Bank Mobile App:

If a digital bill is due, you’ll see the amount due and due date displayed below the biller on theYour billspage. You can also select this bill from theYour billspage to view the biller inBill details.Here, you’ll also be able to see if you have a digital bill due.